What We Collect and Keep
We collect only the data needed to open, secure and service your account: contact details, login records, device signals, messages you send to support and payment references. When you move money through Touch 'n Go, GrabPay, Boost dan FPX, we keep the related records for processing,
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reconciliation and dispute handling, not for anything extra. Cookies help us remember your session, keep pages loading in the right order and reduce repeated sign-ins. We keep records while the account is active and for as long as legal, audit or security duties require. After that,
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we delete or anonymise them where local law permits. Where access or eligibility is discussed, it depends on local law and is available where local law permits.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.